Shipping policy
SHIPPING POLICY
Effective Date: January 1, 2024
Thank you for shopping with PodiumEdge. Here's everything you need to know about how we get your order to you.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times Once dispatched, estimated delivery times are as follows:
- Standard Shipping: 3-5 business days
Please note these are estimates and may vary depending on your location and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over [FREE SHIPPING THRESHOLD AMOUNT].
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
Delays PodiumEdge is not responsible for delays caused by customs, weather, or circumstances outside our control. If your order is significantly delayed, please contact us and we'll do our best to help.
Lost or Damaged Orders If your order arrives damaged or goes missing, contact us within 7 days of the expected delivery date at podiumedge@gmail.com and we will arrange a replacement or refund.
Contact Us For any shipping questions, email us at podiumedge@gmail.com and our team will respond within 1–2 business days.